USEFUL INFORMATION
In our daily communication, there are typical questions that need to be answered promptly.
The table contains those questions and phone numbers that you should use in these situations.
| If your question is: | Phone number: | Working hours Monday to Friday | Working hours Saturday |
| Did you received my email purchase order?
Was my email purchase order received on time? When you will send confirmation that you have received my purchase order? |
Tel: 022/ 367- 010 | 07 h – 23 h | — |
| Do you have ………..? (product that you need) Can I order ………? (anything else that you might need) Can you identify goods which my customer is asking from me? ( so called „Cd question“) |
Tel: 022/ 367- 050
062/884-2000 |
08 h – 17 h | 08 h – 13 h |
| If you want to order by fax machine | Fax: 022/ 367- 005
022/ 316 – 501 |
08 h – 19 h | 08 h – 13 h |
| Questions regarding claims and quality issues | Tel: 022/367- 033 | 08 h – 16 h | — |
| Anything else you might want to ask? | Tel: 022/ 367- 000 Fax: 022/ 316 – 501 e-mail: | 08 h – 16 h | — |